The frequently asked questions in this section cover
the Biblioso Portal, its features, technical requirements, and benefits.
If you do not find an answer to your question, or if you need further
clarifications regarding the answers provided here, please contact us
directly through e-mail.
About the Biblioso Portal:
- What is the Biblioso Portal?
- Is my information secure?
- What does it cost to register an account with Biblioso?
- Are there any technical requirements to use the Biblioso Portal?
- Are there any browser requirements for the Biblioso Portal?
- What do I need to enable in my browser to access the Biblioso Portal?
The Merriam-Webster dictionary
defines a portal as a door or entrance—and this is what the
Biblioso Portal is: an entrance into the business world of Biblioso
Corporation. Our business world is comprised of documentation and
localization projects. A project typically consists of a project plan, document libraries, communication forums, style-sheet and glossary databases, issue-tracking systems, and more. A project manager is automatically assigned during the process or creating a project. This project manager determines the tasks required to accomplish the project and assigns an appropriate service contributor to each individual task. Service contributors then accomplish their work and submit completed files. All work tasks are maintained in a central project plan. Biblioso uses this project plan to automatically track progress as service contributors work on files. Because progress is tracked automatically, our project plans are always up to date. A variety of customized status reports are available to customers. Biblioso provides many tools for decision makers, project managers, and service contributors to coordinate and manage projects. As such, it is a project management platform, a document management platform, a quality management platform, and a communications platform. |
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Biblioso uses industry-standard
encryption technologies and safeguards to ensure
your privacy
and information security. Users are required to log on using their
e-mail address and secure password before access to any
project information or files
is granted. Furthermore, your
e-mail address and other identifying information are
protected.
We do not send unsolicited e-mails, sell, or trade your information. While using Biblioso as a customer or service contributor, your information is kept secure by multiple features. Among other things, user sessions to the restricted area of the Biblioso Portal are strictly protected through encrypted Hypertext Transfer Protocol (HTTP) connections over Secure Sockets Layer (SSL). It is not possible to access the restricted area without SSL. In addition, hyperlinks to sensitive information contain encrypted user-specific keys that prevent other users from using these hyperlinks even if they were able to access your browser’s history list, and your account password is stored in encrypted form in our databases. Not even our system administrators can retrieve your password. If you forgot your account password, you must reset your account to generate a new password, which will be sent to your e-mail address automatically. |
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Creating a Biblioso account
is the first step towards getting access to the restricted area of
the Biblioso Portal as a customer or service contributor. Contact us through e-mail or phone to verify and approve your account. There is no charge for creating a Biblioso account. While Biblioso does charge for documentation and localization services, Biblioso as a platform is generally available to customers and service contributors for free. |
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The Biblioso Portal uses
certain dynamic or advanced features in order to provide you with
an intuitive user interface. This is especially relevant for the protected
area. You will not be able to access all information provided in the
protected area if your browser does not support the following features
nor has the corresponding options disabled:
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Certain browsers support
the dynamic and advanced features of the Biblioso Portal better than
others do. Therefore, we have tested the public area of our portal
with the most popular browsers to ensure a consistent Web presence.
The following browsers work well with the public area of the Biblioso
Portal (use the links provided to download the browsers listed):
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You might experience problems
accessing the Biblioso Portal even if you are using
one
of the supported browsers. This will happen if your browser is not
configured
to support SSL, is located behind a firewall
that blocks secure HTTP sessions, or
has JavaScript, IFrames,
or cookies disabled. To use all the features of the Biblioso
Portal,
you must enable all of these features in your browser options. To display the browser options, follow these steps:
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