Your relationship with Biblioso begins by registering for an account on the Biblioso Portal. To create an account, click on My Account to reach the Logon page, and then under New Account, click Create.

Initially, your account has access to a limited subset of the protected features in the portal. These features allow you to complete your personal information and indicate the services you want to provide. You can register for multiple services, if applicable. Biblioso works with service contributors of any size, both individual freelancers and companies.

There is a Job Positions box in the protected area that lists the various positions offered. Log in using your new account, click on Account Options under Account Details, select the Show Available Job Positions check box, and then click Save Changes. The Job Positions box appears on the right-hand side. To register for a job, you must upload your resume. We might also ask you for work samples and references.

Based on the information you provide, Biblioso decides at its discretion your approved job categories. This usually happens after our first project offer to you. If you accept the assignment, your account is activated and you can access all relevant features in the Biblioso Portal, as well as participate in our documentation and localization projects as a full team member.

Biblioso emphasizes teamwork, highest standards of work ethics, honesty, and quality in all that we do. Quality means timely deliveries within budget constraints according to customer expectations and work descriptions. If you can meet these requirements, we will be happy to review your resume. University degrees, exceptional references, professional training, and work experience help. If you are at the beginning of your career as a documentation professional, however, credible work samples can fulfill the same function.

As a high-end documentation and localization company, we guarantee quality to our customers. For the same reason, we require all of our service contributors to guarantee the quality of their work as well. Biblioso is a place where people work hard, where people go the extra mile for best quality and service, where people care for each other, and where people win as a team. If you want to become a part of this team, you must share our values, our excitement for quality, and pride in our accomplishments.

Biblioso service contributors are independent freelancers and companies. They are contractors who can choose their schedules and settings, so long as delivered work meets project deadlines and quality expectations.

Both service contributors and customers must sign a contract, provide tax identification information, and agree to a non-disclosure and non-compete agreement with Biblioso. Users of the Portal must also agree to the terms and conditions as well as the privacy policy.

Most of the services that Biblioso provides to service contributors are free of charge. Our project offerings and access to the protected area of the Biblioso Portal are free of charge, for example. The Biblioso Portal gives service providers the opportunity to focus on their tasks without excess concerns about technical problems, version control, locating discussions and files through e-mail, and other typical distractions. The Biblioso Portal makes available all necessary project resources, including documents, glossaries, style-sheets, and a discussion and issue tracking feature. Service contributors can finally focus on their particular tasks.

Biblioso’s commitment to technological innovation goes beyond the visible features implemented in the Biblioso Portal. We develop tools for service contributors free of charge to increase their efficiency. These tools use the Biblioso platform as the backbone.

Additionally, we also offer several free services related to sales assistance and consulting. Within reasonable effort, we help you win customers and organize your customer’s documentation processes, as long as our NDA and contractual agreements are not violated. We are also happy to provide you with truthful references regarding the work and performance levels you achieved in our documentation and localization projects.

The process of setting up documentation and localization projects involves assigning appropriate resources to each individual task in the project plan. The project manager performs this step. When adding your user account to a project as a resource, the project manager contacts you through e-mail asking about your general availability. It is important for you to answer this e-mail promptly. In urgent projects, the project manager may even contact multiple service contributors concurrently. The first respondent works on the project in most cases. However, timely responses to project offerings are not the only criteria for the project manager's final decision. The project manager may also consider work experience, past performances, etc.

Your ability to meet suggested project timelines and deliveries is usually not the most critical factor in the project manager's decision to award you a part in the project. The project manager's proposed deadlines for your tasks are suggestions. It is up to you to confirm them or to tell your project manager otherwise. You must provide the project manager with reliable, realistic deadlines that you can hold. Once all team members have confirmed their delivery dates, the milestones will be locked in the project plan. Then, the project manager confirms the final project end date to the customer, and from this point forward, the performance of the entire team is measured against the confirmed deadlines.

Service contributors perform essential tasks such as writing, translation, editing, proofreading, and desktop publishing in documentation and localization projects. For an example how work progresses through a theoretical editing project, see Editing under Our Services.

Documentation and localization projects are complex in nature, with individual tasks arranged in a parallel or sequential workflow. A project manager who maintains the central project plan defines workflow sequences. The project manager then assigns tasks to service contributors according to the type of work they perform. As one service contributor completes a currently active task, the next task in line becomes active automatically, until all tasks are completed. Usually, subsequent tasks are assigned to different service contributors. For example, when an author completes a chapter, the chapter goes to a copy editor, back to the author, then back to the editor, then to indexers, graphics artists, desktop publishers, proofreaders, back to desktop publishers, and so forth.

As a service contributor, you do not need to worry about the complexities of the actual workflow processes involved. The Biblioso Portal provides an up-to-date schedule that outlines your specific work times in the project. When it is your turn to work on a task, the task appears on your active tasks list. The task usually includes links to download and upload files for you to process. When you mark the task as complete, it will disappear automatically from your active tasks list. Usually, a subsequent task then appears on another service contributor’s active tasks list. Remember, you are always part of a team at Biblioso.

Alongside with automated task handling, the Biblioso Portal provides you with project-specific discussion and issue-tracking forums that you can use for almost any communication with other team members, the project manager, and the project sponsor (customer). In case of critical situations, you can also contact the project manager through e-mail or phone. It is the project manager’s responsibility to solve your issues as quickly as possible so that you can do your job.