While benefits may vary based on work location and the nature of the job, in general our employees have access to a 401(k)-retirement plan, disability coverage, an Employee Assistance Program (EAP), life insurance, health insurance, paid vacation and sick time, and paid holidays.
This is a 6-month contract position that may extend
In this role, the nature of the work is dynamic and requires a collaborative attitude. While you have specific duties, it's important to understand that the entire team is responsible for the final delivery, and this may occasionally involve taking on additional tasks outside your primary responsibilities. The ability to adapt and contribute wherever needed is key to succeeding in this environment.
1. External Staffing Operation and Compliance Operational Support
• HR Content Management:
• Review and update external staff-related content online to reflect on the latest policies and regional labor laws.
• Coordinate with the external staff compliance team to validate updates and ensure alignment with compliance standards.
• Maintain version control and documentation of all changes for audit readiness.
• Policy Verification:
• Submit updated content drafts to HR stakeholders and track updates.
• Ensure all updates are reflected in the external staff resources and linked resources.
2. Bulletin Management
• Content Collection & Editing:
• Gather updates from compliance, procurement, and regional sponsor teams.
• Draft and edit bi-monthly bulletins for sponsors and extended partners, incorporating updates.
• Publishing & Distribution:
• Coordinate with the external staff compliance team to finalize and distribute bulletins.
• Archive bulletins and maintain a communication log for reference and compliance.
3. Sponsor Training & Communication
• Sponsor Comms & Training:
• Support the rollout of sponsor training materials and updates.
• Respond to org sponsor queries and route unresolved issues to the appropriate support channels.
• Compliance Monitoring:
• Track sponsor engagement and training completion.
• Monitor compliance dashboards and flag non-compliant items for follow-up.
4. AI Agent Enablement & Knowledge Management
• Query Setup & Maintenance:
• Design and maintain structured queries to support AI agent readiness for external staff operations.
• Ensure queries are aligned with key policy areas and updated as new guidance is released.
• Knowledge Pool Development:
• Curate a centralized knowledge base of FAQs, policy references, and operational workflows to support the external staff operations team.
• Collaborate with HR, technical, and operations teams to integrate this knowledge into AI tools and dashboards.
5. External Staff Risk and Compliance Management
• Monitor external staff compliance with global and regional labor policies and HR standards.
• Identify risk areas across external staff operations and escalate issues to HR Compliance and Policy teams.
• Support audits by maintaining accurate records, evidence logs, and compliance documentation.
• Partner with regional HR, Procurement, and Legal teams to resolve policy discrepancies or emerging risks.
• Track remediation actions for non-compliant findings and ensure timely follow-through.
• Analyze trends across risk and compliance data to provide insights and recommend process improvements.
To apply for this job email your details to resumes@biblioso.com