Server Installation Technician (Permanent)

Redmond WA
$62,400 - $68,640 yearly

Job Details

Microsoft via Biblioso
Redmond WA
$62,400 - $68,640 yearly
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Although Biblioso benefits may vary based on work location and the nature of the job, in general Biblioso employees have access to a competitive benefit package. This package includes a 401(k) retirement plan, disability coverage, EAP (Employee Assistance Program), life insurance, health insurance, paid vacation and sick time, and paid holidays.

Job Description

Lab/System Integration

-         Vendor and logistics coordination for deployment

-         Integrate support and coordination with primary lab sites for solution delivery

-         Physical implementation of hardware within the Server Installation environment

o  Tracks/rails

o  Servers

o  Power Distribution Units (PDU’s)

o  Network equipment (mostly switches)

-         Basic cabling (BMC, KVM, Network)

-         Possible sheet metal modifications/drilling

-         System Administration & Support

o  Imaging w/MECM (Microsoft Endpoint Configuration Manager fka SCCM)

o  RM (Rack Managers)

o  AD (Active Directory), SG’s (Security Groups)

o  Lab Portal

-         Carry out typical support activities to intake requests for issues and changes

-         Coordinate Server Installation efforts with other teams



-         Scan/Checkout Hardware

o  Support will-call requests. Customers have the option to come directly to the warehouse to pick up equipment they have previously checked out

o  Scan inventory to capture serial number and part information. Reallocate server hardware in inventory database

-         Azure Devops ADO Tickets

o  Action customer’s work-order tickets. Responsibilities may include updating the ticket, coordinating with customer to resolve an exception, inventory discovery or hardware move

-         System Integration and HW Health

o  Verify system SKU’s

o  Confirm basic system health

o  HW re-configurations

-         Delivery Requests

o  Create and/or facilitate Delivery Requests toorder equipment from inventory

o  Update internal systems (IMS and ADO) whenactioning a Delivery Request

-         Logistics Coordination

o  Assist the Logistics Coordinators with odd tasks as needed

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