General Hardware Lab Technician (Permanent)

Physical Infrastructure

• Vendor and logistics coordination for deployment.
• Manage all aspects of end-to-end physical infrastructure for Hardware Engineering and Testing.
• Integrate support and coordination with other lab sites for solution delivery.
• Physical implementation of racks, network equipment, power distribution units and monitoring and automation tools.
• Build out and deployment of servers with associated wiring, configuration, and monitoring.
• Design and deployment of cabling and power needs to support all hardware. Includes all aspects of electrical engineering, board troubleshooting, and validation.
• Server disassembly/reassembly – can lift up to 35lbs repeatedly.

Administration & Support

• Design and administer servers, VMs, and private networks/testing domains. Includes the typical admin and tech stack of Hyper-V, AD with integrated DNS and imaging, as well as operations tools such as SCCM.
• Troubleshoot and resolve issues in new and existing infrastructure.
• Carry out typical support activities to intake requests for issues and changes, investigate issue root causes, and implement fixes at all software and hardware levels.
• Implement designs from various teams to support hardware validation and qual work. Includes rapid POC for ad-hoc requests, dedicated bench test support.
• Enable remote workers to carry out any physical dependencies for qual and validation work.
• Set up and configure equipment for threshold and physical validation. For example, set up oscilloscopes and capture mechanisms.
• Coordinate with ODM/ISV and other needs for any onsite physical rework, such as firmware flashing, hotfixes, board soldering.